Most frequently asked questions about virtual reality


Most frequent questions and answers about virtual reality

Virtual Reality (VR) is the use of computer technology to create a simulated environment. Unlike traditional user interfaces, VR places the user inside an experience. Instead of viewing a screen in front of them, users are immersed into and able to interact with 3D worlds.

To book a VR session at VirtualZone you can use our online booking tool, or reach out via our contact page. You can also book on our Facebook page or by calling the shop directly.

Booking a Virtual Reality event or Birthday Party rental is easy but must be done in advance.

Just check out our VitualZone events, then select your party style and date. The rest is simple!

Walk-ins are always welcome. If you want to ensure your time will be available, we do recommend booking in advance, especially on weekends and during school breaks. 

Birthday parties and group events require advance booking.

It depends on the VR experience you’d like to have. Our walk-in booths can be played for as little as 15 minutes for $8.00/session (+ tax). View our full pricing list for more information.

There is ample parking along both sides of Provost Street, including an accessible parking space located just out side our doors. There are also over 250 free parking spaces in downtown New Glasgow – all just a few steps away from VirtualZone. If you need help accessing our building please get in touch with our staff for assistance.

Yes! You can bring food from home or order in from another establishment to your VirtualZone Birthday Party or event. For your convenience, soft drinks and Slushies are available on location! Seating for 12 is also provided.

Wondering what to order in? Take a peek at our (in development) Neighbourhood Menu for some inspiration!

We are proud to serve delicious and refreshing VirtualZone Slushie’s as well as a number of pre-packages snacks and treats. VirtualZone VR Arcade is a proud Pepsi Partner, serving all Pepsi beverages, including Rockstar energy drinks!
Yes! Our game library offers lots of awesome multi-player games. Whether you want to team up, go head to head or solve riddles and puzzles as a group, VirtualZone offers many ways to play VR with friends.

Our party & events zone seats 12 players and has 4 stations. Additionally we have 1 VIPZone VR station.

That means 5 people can play at the same time, or many people can take turns playing and spectating as a group!

Yes! All of our VR headsets are designed for use with or without glasses. We want all of our players to have a comfortable and fun experience so invite you to visit and try out the fit of our headsets before you buy a VR session at any time.

Like anything, VR is not for everyone. If you have a medical condition that makes VR unsafe for you, you should not use our equipment for a VR experience. However, watching friends play on our viewing screens is also tons of fun.

All guests under the age of 12 must be accompanied and supervised by an adult. For the best experience we do recommend users be at least 7 years of age. Those 6 and under can use the equipment with assistance from an adult, although the headset may feel heavy and they would be limited in game selection due to technical abilities.

Caregivers are expected to help young children navigate the games they wish to play. Our staff will be available for assistance and game selection.

Our game library is constantly changing to bring the most up-to-date content to our guests. Browse our current game library for a complete list of available games.
Yes, you can. Because a number of factors determine which games are added to our library, we can’t promise your requested game will make the cut. We review every request and make every effort to add each game.

Have A Question About Virtual Reality?

Do you still have a question about virtual reality or about VirtualZone VR Arcade that you don’t see the answer to? Reach out to our friendly staff for a quick response to your query.